Frequently Asked Questions (FAQ)
Fabrics & Upholstery
What is the difference in traditional and modern upholstery?
Upholstery done in the modern way uses mostly foam as basic material. The traditional craft uses old materials like conical springs, jute and flax. If you would like to know more on this topic, please refer to the page on Traditional Upholstery.
What does the Martindale or Double Rubs Wyzenbeck cycles test mean?
These are two abbrasion test for durability. A fabric is considered suitable for upholstery when it reaches 20.000 cycles Martindale or 15.000 Double Rubs Wyzenbeck. If a fabric doesn't reach this point, it is not advised for intensive use.
What does lightfastness mean?
Fabrics are tested on lightfastness regarding effects of light and sunlight. Scale mostly used is 1-8. Fabrics normally score between 4 and 6. If you like to read more on this topic, please refer to the page about biological and synthetic fibers.
Water repellent, does that mean 100% waterproof?
Some fabrics in our collection have a waterproof backing which makes them theirselves 100% waterproof. Others are woven with water-repellent fibers, or have been impregnated. These fabrics are water-repellent to a certain point. The manner in which they are manufactured is of effect as well. You can image that stitching creates some holes. We can give you more advise about this topic in our shop.
What is the best way to clean the fabric?
Every fabric has got his own characteristics. These are found on their label. You can find more information about cleaning on the page about maintenance.
What are the average periods for delivery regarding fabrics?
It differs per supplier, but generally it takes about 1 to 4 weeks.
ESTIMATES & ORGANIZATION
Should I come by your shop with my furniture for a estimate?
No, that is not necessary. Based on some photo's and general dimensions we can make a good estimate. So an email will suffice.
Will you come to my home for an estimate?
No, not in all cases. We can read a lot just from a photo. In some cases we do come by, but you can understand, we like to keep some time in place for upholstery.
Why do you calculate margins regarding the estimate?
Upholstery is a custom made venture. For example, the innerworks can only be examined thoroughly when the cover is removed. Fabrics do also have different characteristics as stretching, patters or weave that must be taken into account (when you do it properly). Therefor we keep a margin for labour and materials in our estimate. The object must be as new again, perfectly fitted.
Do you arrange transport?
Yes, we can arrange transport for a small fee. You can read more on our page about Transport.
Why do you charge 50% in front?
For many projects we charge 50% of the estimate in front so we can cover expenses for fabrics and materials among other things. After completing the project we will settle real expenses of course.
What is the average waiting time before you start a project?
From moment of ordering we can start in most cases after 3-8 weeks, depending other projects and seasonal efforts (and deliveries of fabrics of course).